Computer monitoring to provide more care
time for residents
Caressant Care bringing in point-of-care
to enhance PointClickCare assessments
As part of a corporate-wide initiative, Caressant
Care’s 15 long-term care homes will be adding point-of-care
(POC) technology to the PointClickCare assessment tool in 2009 to
replace the current paper-based system — an effort that will
cut down on documentation time and increase time spent tending to
The POC system, which will see computer screens
set up in hallways and outside dining areas, will allow caregivers
to instantly document and retrieve information, which, in turn,
is expected to result in more time spent on resident care.
Under the new system, caregivers will be able
to instantly access residents’ vital information. With the
current system, if a staff member needs a record of a resident’s
dietary routine from the past six months they need to manually search
through files and charts to retrieve the information.
Because the system is paperless, it will be a
more environmentally-friendly alternative to paper documentation.
The system will also provide greater accountability for personal
support workers, more accurate data for caregivers and allow department
managers to spend more time monitoring, notes Marjorie Verner, the
administrator at Caressant Care Cobden.
“We’re very excited about it,”
“There will be more time spent with the residents and less
time spent documenting. It will be more accurate, because (information)
will be put into the computer right away.”
Suzanne Mezenberg, the administrator at Caressant
Care on Bonnie Place in St. Thomas, tells The Morning Report
that the new system will provide caregivers at Caressant Care homes
with the ability to perform “more thorough, in-depth assessments.”
Verner and Mezenberg note that computerized charting
will also complement the Resident Assessment Instrument Minimum
Data Set (RAI MDS), which will be utilized throughout Ontario’s
long-term care homes in 2009.
The RAI MDS is a system of computerized care management
tools, which can assess and monitor the needs of residents in long-term
care homes on an individualized basis.
“We think it will go hand in hand with the
new RAI assessment tool,” says Mezenberg.
“It will help us pull off the data more accurately to complete
the assessment, and it will be more time-efficient for the staff,
as well, because they won’t have to flip through old charts
to get information.”
As a long-term care provider, what are the core
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