Letter
Hilltop Manor in Merrickville receives praise from family member
December 1, 2003
I don’t know even where to begin to thank you for all the care you gave to my mother, Margaret Smith. These are what has come to mind immediately, I know there is so much more that will come to me later but I want you to know now…

For all you did to ensure her pain was under control, I thank you.
For all you did to ensure all her various physical problems were addressed, I thank you.
For all you did in getting to know her and understand her quirky mix up of words and what she was REALLY asking for or saying, I thank you.
For piling on the blankets to keep her warm when nothing seemed to be able to warm her up, I thank you.
For the wonderful nutritious food you gave her pleasure with, even though she could never tell me what she ate, only that it was very good, I thank you.
For ensuring her phone was in her reach so she could receive the calls from those who loved her, I thank you.
For all you did to give her some laughter and smiles, I thank you, I thank you.
For being so kind to my dad when he made his visits to her and for always laughing at his jokes, I thank you.
For gracefully putting up with me being in your face, I thank you.
For the genuine sympathy and care given to me in her passing, I thank you.

I pray that you will always be able to give care and comfort to every person who comes to you.

From the bottom of my heart, I thank you.

Cathi Doherty